Contact Us

Send emails to info at naikid.com

Soap Information

The history of soap... read more
Ingredients we use... read more
Essential oils list... read more
Proper care of handmade natural soap... read more
FAQ's... read more

Order Status

Most orders will be entered into the processing system within hours of receipt and shipped within 3 working days.  Processing time does not include weekends or holidays.
Expedited orders received before 10 AM EST will be shipped the same day (based on product availability).
Shipments going to Alaska, Hawaii, or Puerto Rico are required by all carriers to be shipped by Expedited only.
At this time, we are unable to ship to destinations outside of the United States.

Tracking Your Order

Shortly after you complete your order online, you will receive an email confirmation with shipping information, order number, and order contents.
While your order is being processed, email info at naikid.com to get details about when you order will ship, if it hasn’t already.
If you have received an email confirmation from our carrier, your order has shipped and you can now track your order via the carrier's website.

Changing Your Order

Once you submit your order, it begins processing. To change or cancel your order, please email info at naikid.com within 4 hours.

Shipping Methods & Rates

When ordering via our website, various shipping methods will appear on the shipping quotes page.  Shipping rate and time will vary per carrier.
If you wish to have expedited shipping, please place your order before 10 AM EST to be processed and shipped on the same day.
We are unable to ship to P.O. Boxes or locations outside of the U.S.
Shipping costs are non-refundable.

Payment Methods

We accept payment via our online processing system.
We are unable to process orders with billing addresses outside of the United States.

Sales Tax

We are required by law to collect sales tax on all sales and shipments to New Jersey.

Returns & Exchanges

Due to the nature of our products, we can only accept returns of unopened and unused items, within 7 days of receiving of your order.
We do not accept the return of products because a customer doesn't care for the scent of the product they ordered, this includes our unscented soaps.
Please contact us for return authorization before you pack the item for shipment. If we made the mistake, the cost of return shipping is on us.
If a package is damaged upon arrival, please refuse delivery and notify us immediately.
If the contents are damaged once you open the package, please notify us within 48 hours to place a claim. Please keep product and all packaging materials intact in order to process a claim.
received your soap as a gift. Can I exchange it?
 
Events + Public Relations

If you are interested in having Naikid participate in your upcoming event, please email info at naikid.com with details.

Career Opportunities

We are currently not hiring.

Wholesale

Send emails to info at naikid.com regarding wholesale inquiries.

Legal Stuff

We assume no liability for the misuse of our products.

Ingredients such as essential oils and botanicals often have methods, treatments, traditional properties, and uses listed.  The information provided is purely for informational purposes.  Any reference to medicinal or health benefits is not meant to treat or diagnose any problem.  It is not meant to replace professional medical advice and should not take the place of any prescribed medication. 

We use essential oils, botanicals, and other natural ingredients in the creation of our products.  Persons with allergies or skin sensitivities may have a reaction.  If irritation occurs, please discontinue use.

We make no claims for our soap except that it will clean.  Any rewarding results that occur are entirely circumstantial.